ONLINE AND DELIVERIES CLERK
Are you a dynamic professional able at managing every step of the order process, from initial processing to final delivery, with precision and teamwork? Do you have a sharp eye for detail, ensuring accuracy in payments, delivery schedules, and invoicing, all while providing outstanding customer service?
If this sounds like you, we want you as our next Online and Deliveries Clerk!
WHAT WE OFFER YOU
You have the opportunity to become part of a retail company striving to be the top choice for candidates seeking employment. We are dynamic and value your input, involvement, and personal development. As a JYSK ambassador, you’ll receive the following benefits:
- Opportunities for personal development and increased responsibility.
- Participation in social activities in a fun work environment.
- Competitive bonuses rewarding excellent sales results.
- An amazing colleague discount on our JYSK products.
WHAT YOUR NEXT JOB WILL BE ABOUT
As an Online and Deliveries Clerk at JYSK, your main goal will be to deliver exceptional service, ensuring customer satisfaction and loyalty. You’ll play a crucial role in driving sales growth. Your responsibilities will include:
- Maintain an accurate log of order status, including all relevant details such as order and delivery information, payment data, and current status.
- Ensure that every incoming phone call is answered promptly and any missed calls are returned on the same day.
- Assist with processing online orders and communicate the information to storekeepers within specified timeframes.
- Support delivery planning and coordinate with storekeepers to ensure timely preparation and delivery of orders.
- Register and address complaints, referring them to the Manager to achieve timely solutions.
- Contribute to the store’s overall performance and team success by excelling in sales.
WHAT YOU SHOULD BRING
- You possess strong verbal and written communication skills in English, enabling you to assist customers effectively and build positive relationships.
- You can work effectively within a team, responding to team members’ needs and providing assistance as required.
- You are outgoing, proactive, and dedicated to delivering the best shopping experience for our customers.
- You have excellent organizational skills, both physical and virtual.
- You are capable of working under pressure and with minimal supervision.
- You maintain a flexible approach to work commitments at all times.
- This role may require some basic lifting and manual handling of products.
IS THIS YOUR NEXT OPPORTUNITY? Apply today!
For any advice or support, email us at careers@jysk.com.mt and we’ll be happy to help!
