Return policy

Goods can only be exchanged within 30 days from purchase and upon presentation of proof of purchase.

Please note the below terms & conditions:

  • Products must be returned in good condition and in original packaging.
  • Furniture can only be returned disassembled with all parts intact and undamaged.
  • Duvets, pillows, bed linen, towels, mattresses and top mattresses cannot be exchanged or returned.
  • If you do not have proof of purchase, we offer you an exchange for another product or a credit voucher.
  • If you return a product that is damaged or used in a way which significantly reduces the value, we reserve the right to reduce or refuse refund.
  • Custom-made products such as fabrics, mattresses or wardrobes made to measure generally have a reduced return value.
  • The cost of additional services such as Carry in service & Carry up service will not be returned if the delivery has been carried out.

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