• The deliveries department will contact you within 48 hours (Monday to Friday between 8:00am till 4:00pm) to schedule the first available slot.

• All furniture comes flat pack and requires assembly. You may request contact information for our chosen assemblers at jysk@jysk.com.mt. If products are not checked upon delivery and not assembled in a month, any damages can’t be claimed.

• Deliveries, in Malta & Gozo are free of charge if your order exceeds €100, and Gozo deliveries are done once every week For any orders below an additional charge of €5 applies.

• Deliveries are done to Street Level (Ground Floor) only to the main door of the building up to 5 stairs or Street Level Garage up to 3 meters ramp additional cost applies for delivery beyond the stipulated. A furniture lifter is required for additional floors.

• If the item/boxes delivered do not match the amount noted on the delivery paperwork, please advise the driver about the missing goods and contact the JYSK Customer Service – Any discrepancies, no matter how minor, must be reported to JYSK Customer Service immediately.

• In case of split deliveries, delays or out-of-stock items caused by supply issues, JYSK will inform you via e-mail.